WhatsApp, not voicemail
Reminders and confirmations arrive in the WhatsApp conversation the patient already has with the clinic
WhatsApp appointment reminders for UAE clinics
Remind patients on WhatsApp, let them confirm, reschedule or cancel in the same conversation and keep every follow-up visible — so fewer slots go empty
Reminders and follow-ups inside the patient conversation
Yma keeps reminders, confirmations and follow-ups in the same WhatsApp thread the patient already uses, so attendance no longer depends on someone remembering to call
Why booked appointments turn into empty slots
No-shows are rarely about intent. Most happen when reminding, confirming and rescheduling take more effort than skipping
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Reminders depend on manual calls
When the desk is busy, reminder calls are the first task to slip
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Rescheduling takes a phone call
If moving a slot means calling during working hours, many patients simply don’t come
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Freed slots stay empty
Without a follow-up routine, cancellations and quiet patients are never recovered
Bring demand into one queue
Workspace is for clinics that already have demand but lose clarity because operators work across too many fragmented channels and too little of that work becomes measurable
Measure every conversation clearly
Give the clinic clearer visibility into patient communication, operator work, and conversion tracking across every channel it manages
Conversations over time
All inbound across every channel
Clinics on Yma see results
inside the 1st billing cycle
Clinics on Yma see
results inside the
1st billing cycle
+20%
more bookings
-40%
fewer no-shows
-67%
less workload
Yma's handling our leads like a pro: less routine work,
easier handovers, more time for complex cases
Yma's handling our leads like a pro:
less routine work, easier handovers,
more time for complex cases
Reminders patients actually read
Reminders land where UAE patients already are, in the language they speak
Speaks patient’s language
Arabic, English, Hindi and Urdu, with translation for your operators
Secure data via private AI
Yma runs AI on healthcare data in confidential computing environments, so sensitive records are processed without moving raw identities into external services
Frequently asked questions
How do WhatsApp appointment reminders work in Yma?
Yma sends the reminder in the patient’s WhatsApp conversation with the clinic. The patient can confirm, reschedule or cancel right there, and your team sees each reminder’s status — sent, pending or needing review.
Can patients reschedule or cancel from the reminder?
Yes. Patients can confirm, reschedule or cancel before the visit in the same conversation, so a slot can be freed or moved without a phone call.
Does it connect to our booking system?
Yma qualifies the request and hands your team a complete booking request with the patient’s context. With a supported EHR, it can also offer a real slot, write it into the system and send the confirmation and reminder. Bespoke HIS or CRM integrations are available on Enterprise.
How much can reminders reduce no-shows?
Clinics on Yma see 40% fewer no-shows inside the first billing cycle. Your result depends on how you remind patients today — we can estimate it for your clinic in a demo.
Which languages are reminders sent in?
Arabic, English, Hindi and Urdu.
How is patient data protected?
Yma runs AI on healthcare data in confidential computing environments, so sensitive records are processed without moving raw identities into external services.
Find out how many no-shows your clinic can recover
Tell us how you remind patients today, and we will show the reminder, confirmation and follow-up flow for your clinic
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